Import cv2 failed: ImportError: DLL load failed

If you see the following error:

ImportError: DLL load failed: The specified module could not be found.

it is very likely that you are on a Windows 10/11 N or KN version.

You can check if you have an N or KN version by typing winver in the Windows search bar and clicking on winver as in this screenshot:

../_images/winver.png

Runnning winver from Windows search bar

You will be able to see the Windows version in the window that opens:

../_images/winver_window.png

Windows version

If you see a N or KN in the Edition field then you need to install the Media Feature Pack which is required by opencv and it is not installed on N and KN versions of Windows.

To install the Media Feature pack type optional feature in the Windows search bar and you should see something like “Add an optional feature”. Click on that and then click on “Add a feature” on the top. Search for Media Feature Pack and install it.

After installation, re-start the computer and try Cell-ACDC again.

If you don’t manage to solve your issue, feel free to contact us by opening a new issue on our GitHub page or by sending me an email at .

Until next time!